Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

We aim to process and get your order delivered to you as quickly as possible at a fair and reasonable price and typically dispatch the same day Mon - Fri.

All orders are placed with New Zealand Couriers and are tracked. They may be subject to road and/or flight delays that are outside of our control.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

0-399g	1-3 Business Days	$6.00
400g-999g	1-3 Business Days	$12.00
1kg-4.9kg	1-3 Business Days	$18.00
5kg+	1-3 Business Days	$21.00

In-store pickup

You can skip the shipping fees with free local pickup at 41e South Terrace, Darfield. After placing your order and selecting pickup at checkout, your order will be prepared and ready for pick up within 1 business day. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are

Monday	12:00 - 17:00
Tuesday	08:30 - 17:00
Wednesday	08:30 - 17:00
Thursday	08:30 - 17:00
Friday	08:30 - 17:00
Saturday	09:00 - 14:00

If you require a later pick up please contact us to arrange a suitable time.

Please have your order confirmation email with you when you come.

International Shipping

We do not currently offer international shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 3 working days of receiving your shipping confirmation email, please contact us at contact@234cottagegifts.com with your name and order number, and we will look into it for you.